The support which hostgator Web Hosting provides for its clients is phenomenal to say the least. The company has really gone out of its way to ensure that constant and operational support is available for its clients around the clock, all day long.
This is evident in their customer support team’s availability on a 24/7 basis, on weekends and even on major holidays, thus supplying the customers with helpful aid whenever they should need it.
The customer support and technical support teams aren’t just for show either, these are some of the most qualified individuals on their field who are rigorously monitored and regularly tested in order to ensure that all of hostgator’s customers receive only the best service, with the most knowledgeable support team members who will aid them and answer all their questions and concerns; ensuring that the conversation is never over until the problem has been eradicated. Customer support for hostgator can also be reached through a variety of ways, including online live chatting on their website, e-mail exchanges as well as a hotline directed at the customers; toll-free of course!
Hostgator Web Hosting Reliability
There are several reliability indicators which tell the customer that signing up with hostgator web hosting is the right choice; anytime, all the time. For starters, their aforementioned dedicated customer and technical support teams have received rave reviews by the company’s customers in many online review boards and have truly taken the company to entirely new levels. When going into business with hostgator, you can rely on this customer support team to see you through any troubles and ensure your web hosting experience is free of errors or flaws. Another reliability indicator is found in their diversified packages and plans, the “Value Class” plan provides its users with weekly backups, 2 bandwidth providers, up to 2 MB attachments as well as a 2-stage spam protection system at a mere $3 per month. The more advanced and superiorly popular “Business Class” package provides the customer with 50 % faster server speed, over 20 MB sized attachments, a 4-stage spam protection system, with daily backups and up to 5 bandwidth provider in addition to a premium version of the website builder tool. The business class version also features the 90-days extended money-back guarantee; offered at $5.95 per month.